We are ready to welcome you!

We, at AKS Hotels, start this season with great joy and optimism and we are prepared to welcome you to one of the most beloved destinations of Greece, complied with all the latest health and sanitation protocols, according to the most updated Greek legislation.

FRONT DESK
Our warm smile cannot be hidden so, at the reception area, we have installed sneeze guards as well as all the proper floor markings for the appropriate social distancing we have to keep.
Option of web registration, is provided and highly suggested.
Check out must take place until 11:00 at the latest & check in must be at 15:00 and onwards.
We urge you to use the service of receiving your invoice, upon check out, via email and strongly recommend payments to be done by debit or credit cards.
Room key cards are sanitized very carefully before they are handed to guests at check in.

ROOMS & HOUSEKEEPING
Meticulous cleaning, naturally aired rooms and deep sanitation of rooms prior each arrival, also proper attention to all room spots that are mostly used and touched, such as door knobs, telephone, bath and washbasin tabs, tv control.
Upon arrival you may inform us if you wish to take care of your room daily basis since, according to the all-new health safety protocols, it is not recommended to do so.
We have removed from all our rooms, decorations, info and compendium folders, laundry bags, and extra runner linen from the bed.
Special health and sanitation accessories can be provided upon request.

CLEANING & SANITATION OF PUBLIC AREAS
On daily basis, all indoor public areas are properly aired.
All the public used spots of the hotel are frequently cleaned thoroughly.
Sanitizer dispensers can be found in every public area of the hotel for our guest’s convenience and in all back of house areas for our valued staff.
Frequent and thorough cleaning of all ventilation fans and air conditions.

RESTAURANTS – BAR – KITCHEN
Our Chefs are looking forward to surprise you with many tasteful food statements, so we maintain our buffets style service for breakfast and dinner since food and drinks at AKS Hotels are a point of reference for all of our guests.
We keep the proper table and chair distancing in our bars and restaurants, indoor & outdoor areas according to the updated rules and regulations.
Our service team will exclusively serve your food at the buffet area for safety reasons.
Depending on the real time restaurant occupancy we are happy to expand our operation hours.
Mandatory sanitation of your hands during your entry at the restaurants while keeping the safe distance between other guests.
All tables are provided with one use only paper table mats.
Daily cleaning and sanitation in all the area of kitchen, restaurants and bar.
All HACP and ISO 22000 and ISO 14001 (Minoa Palace) certifications.

POOLS & HOTEL BEACHES
All of our sunbeds and umbrellas sets have certain distance from one another, according to safe distancing protocols.
Reservation of sunbeds (with the use of towels) is not allowed by no one except they are physically present at the time.
All pools will operate according all new and updated health procedures & protocols.

MINI CLUB – PLAYGROUND
Our little fellows will have the best time in Mini Club outdoors under the supervision of our experienced animation team maintaining all safety and health procedures
The playground is open all day and kids can spend their time under parental supervision.

STAFF HYGIENE
All of our staff is trained according to the new hygiene and proactive health rules, as well as the use of all measures for personal safety & hygiene.
Thoroughly check of all staff health certificates.
Use of gloves and mask where it is necessary with the ability of constant change.
All of our staff is trained for possible Covid-19 impact and how to manage the situation according to health protocols.
Permanent collaboration with a doctor for health services.
Constant all time training, briefing and compliance according to the rules of the competent authorities and the most up to date health protocols.

Especially this season the unrivalled hospitality of AKS Hotels and our anthropocentric philosophy have a greater and special meaning. Our staff will always be there to pamper you so you will enjoy: Tranquil, Happy and Pleasant vacations with Safety.

In case you wish to contact the people of AKS Hotels regarding your reservation or your vacation this year, our contact details are:
Email: portohelisales@akshotels.com
Mob: +30 6942 063351
Tel: +30 210 6856992 (Monday – Friday 09:30 – 16:30)